Shipping & Delivery Policy
At Diavoria, we believe that the experience of receiving your jewelry should be as exceptional as the pieces themselves. Every order is prepared with meticulous care, securely packaged, and shipped with full insurance at no additional cost. We are proud to offer complimentary standard shipping on all domestic orders — no minimum purchase required.
Order Processing
All orders are carefully reviewed, quality-checked, and prepared for shipment within 1 to 3 business days after payment confirmation. During peak seasons or promotional events, processing may extend to 5 business days. You will receive a confirmation email immediately after placing your order, followed by a shipping notification with tracking details once your package is dispatched.
Domestic Shipping (United States)
All orders within the United States ship free of charge. No minimum purchase required.
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (USPS / UPS) | 5 – 10 business days | Complimentary |
| Express Shipping (UPS 2-Day) | 2 – 3 business days | $14.95 |
| Overnight Shipping (UPS Next Day) | 1 business day | $29.95 |
Delivery estimates begin from the date of shipment, not the date of order. Business days are Monday through Friday, excluding federal holidays.
International Shipping
We ship to most countries worldwide. International rates are calculated at checkout based on destination and package weight.
| Region | Estimated Delivery | Starting At |
|---|---|---|
| Canada | 5 – 10 business days | $9.95 |
| Europe | 7 – 14 business days | $14.95 |
| Asia / Pacific | 7 – 14 business days | $14.95 |
| Rest of World | 10 – 21 business days | $19.95 |
Customs & Duties: International orders may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our shipping prices.
Order Tracking
Once your order ships, you will receive an email with a tracking number and a direct link to follow your package in real time. You can also check your order status at any time by visiting your account page. If you have not received tracking information within 5 business days of placing your order, please contact our support team.
Shipping Insurance & Protection
Every Diavoria shipment is fully insured against loss, theft, and damage during transit — at no additional cost to you. Your jewelry is securely packaged in our signature gift box with protective padding to ensure it arrives in pristine condition. In the unlikely event that your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date and we will arrange an immediate replacement or full refund.
Need Help?
If you have any questions about shipping, delivery times, or your order status, our team is here for you. Contact us at support@diavoria.com and we will respond within 24 hours.
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